Hawk&Bull Return & Exchange Policy is Made while Thinking of Your Ease in Mind

We don’t think you will, but if you do change your mind just shoot us an email at support@hawkbull.com . Our detailed return policy is given below:

  • Returns are accepted within 30-days of delivery giving you plenty of time to try our product.
  • All returned items, must be in their original packaging and unused condition along with the documents and tags included in the original product
  • Upon receiving the returned item our team will inspect it within 72 hours and the refund will be processed within 7 working days after the inspection and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
  • Postage and packaging charges are not subject to refund / reimbursement under any circumstances, and the return shipping cost will be borne by customer.
  • Make sure you re-pack the item properly to prevent any damage in the return shipping.
  • Please wait for our support team to provide you with the return shipping address before you dispatch the item
  • Please provide a live tracking number once you have dispatched the item so that our logistics team has visibility of the returned item.
  • We even accept returns for custom orders, however the customization fee is non-refundable.