Hawk&Bull Return & Exchange Policy is Made while Thinking of Your Ease in Mind
We don’t think you will, but if you do change your mind just shoot us an email at [email protected] . Our detailed return policy is given below:
- Returns are accepted within 30-days of delivery giving you plenty of time to try our product.
- All returned items, must be in their original packaging and unused condition along with the documents and tags included in the original product
- Upon receiving the returned item our team will inspect it within 72 hours and the refund will be processed within 7 working days after the inspection and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
- Postage and packaging charges are not subject to refund / reimbursement under any circumstances, and the return shipping cost will be borne by customer.
- Make sure you re-pack the item properly to prevent any damage in the return shipping.
- Please wait for our support team to provide you with the return shipping address before you dispatch the item
- Please provide a live tracking number once you have dispatched the item so that our logistics team has visibility of the returned item.
- We even accept returns for custom orders, however the customization fee is non-refundable.