{"id":636,"date":"2022-11-07T08:56:08","date_gmt":"2022-11-07T08:56:08","guid":{"rendered":"https:\/\/startertemplatecloud.com\/member-g02\/?page_id=594"},"modified":"2023-02-02T07:57:53","modified_gmt":"2023-02-02T07:57:53","slug":"terms_conditions","status":"publish","type":"page","link":"https:\/\/hawkbull.com\/terms_conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\n

Shipping & Delivery<\/strong><\/h3>\n\n\n\n

Dispatch and Delivery Time<\/strong><\/p>\n\n\n\n

We usually ship orders within 5 to 7 working days and it takes 3 working days for the courier services to deliver the item to your doorstep. Typically, your order will be in your hands within 7 \u2013 10 working days after you have made the payment. Custom Orders can take up to 15 working days. To speed up the process make sure that your payment is cleared.<\/p>\n\n\n\n

Countries Where We Can Ship<\/strong><\/p>\n\n\n\n

We have a worldwide shipping capacity except for Russia, Brazil, Israel, OFAC, and Sanctioned Countries. We do not ship to PO Box and APO\/FPO addresses, alternatively, the buyer can provide us a physical door address in the destination country<\/p>\n\n\n\n

Order Tracking<\/strong><\/p>\n\n\n\n

We will email a live tracking number to you as soon as your parcel is dispatched, you can use this tracking number to monitor your shipment on the go.<\/p>\n\n\n\n

Courier services used<\/strong><\/p>\n\n\n\n

We use the world\u2019s most reliable courier services like DHL, FED-Ex, and a few others to ensure that your parcel reaches you on time.<\/p>\n\n\n\n

Customs, Duties & Taxes<\/strong><\/p>\n\n\n\n

All applicable customs and import duties, fees, and taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties, and\/or taxes and cannot predict what your charges may be. If your home country’s government requires these additional charges, they must be paid by you for your package to clear customs. Some countries may require the courier service to pay these charges on your behalf and the courier company will collect these charges from you upon delivery.  Please understand these charges are neither collected by us nor do they benefit us in any form, we have no control over the government policies of the hundreds of countries that we ship. It\u2019s a good idea to look up your country’s customs manual in order to avoid any surprises later.<\/p>\n\n\n\n

Return & Exchange Policy<\/strong><\/p>\n\n\n\n

We don\u2019t think you will, but if you do change your mind just shoot us an email at contact@hawkbull.com<\/a>. Our detailed return policy is given below:<\/p>\n\n\n\n